Introduction

We’ve greatly enjoyed learning about the Pensions Academy, and after a series of insightful discovery calls, we’ve become truly inspired by the initiative. The unique learning community you are creating stands out as both forward-thinking and socially enriching, leaving us excited about the branding possibilities.

As we entered discovery mode, we began to explore how we could capture the essence of the academy through a thoughtful, evocative brand that truly connects.

We are now eager to translate these ideas into a visually compelling identity that reflects the academy's unique values, resonates with its audience, and further reinforces Brightwell’s reputation as a leading thinker in pensions.

Stephen Willard | Director

Action plan

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Priorities

Intro

  1. Question
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Member insights

Intro

  1. Are members able to feedback on their digital experience?
  2. If so,
  3. If so, what are the key insights?

Delivery requirements

Intro

  1. Question
  2. Question
  3. Question

Technology details

Intro

  1. Question
  2. Question
  3. Question

Finally… a digital consideration

Your Isio

While the long-term intention may be to rationalise and potentially reinvent digital platforms across the business, we welcome the opportunity to share our thinking on how we might approach the topic.

This will give us a collective opportunity to consolidate and then implement what we've learned since launching Your Premier and its client-specific counterparts. The upgrades we've identified will improve the admin processes and provide an altogether more enriching and intuitive member experience.

We previously took the time to reflect on what Your Isio would look and feel like if it were crafted today – using Your Premier as inspiration rather than a template.

Digital interface conversion
A much simpler measure and a relatively quick-win is to update the user interfaces of the current Premier digital assets. As before, we can provide a responsive demo and stylesheet of fundamental elements to assist in-house developers with bringing My Pension Tracker into the Isio identity.

In addition, we also have a proposal on standby which outlines how swiftly and smoothly we can convert the Your Premier, FRO and PIE experiences into the Isio identity.